About us

Hyakom General Trading LLC is a leading solution provider company for Telecom & information technology equipment and solution in Dubai, U.A.E.

Hyakom General Trading LLC is a leading solution provider company for Telecom & information technology equipment and solution in Dubai, U.A.E.

We are representing Etisalat (Emirates Telecommunication Group Company PJSC) to the UAE market for all telecommunication products as Authorized Channel Partner.

We have professional Call Center setup in Dubai, Pakistan & India with qualified and trained Telemarketing team to boost the business in the region. A back-office team is Head Quartered in Dubai to focus on quality and back-up service & support.

We have a team around 100+ professionals including telemarketing, back office, activation and technical support. We are covering all states of UAE with our activation team & support.

Objective

  • A globally recognized company world-wide with an excellence in organizational structure
  • Re-defining the standards of ‘customer service’ by exceeding customer expectations
  • Being admired for our business values and ethics
  • Keeping our name synonymous with reliability, customer satisfaction and innovation.
  • Being the “preferred choice” all of customers, suppliers and employees
  • Bringing inspiration and being a model for companies who are willing to reach their goals.

Mission

  • Perceiving customer needs at utmost level by providing them flexibility in sourcing, competitive prices, on-time deliveries and customized solutions for unique needs and ensuring attentive, effective and proactive customer service and personalized attention to customers
  • Continually building our skills and knowledge to meet the growing and diverse needs of customers
  • Sustaining our reputation as a reliable, customer-oriented, dynamic player in the market
  • Achieving profitable growth, operational and organizational excellence without compromising from our values and business ethics.

Vision

TRADE WITH TRUST – SERVE WITH EXCELLENCE

Values

Loyalty, Honesty, Integrity, Reliability, Transparency, Mutual Respect and fairness in all dealings and Honor its commitments.

What we do?

IT Network & Hardware

Multimedia Projectors

CCTV

Telephone Systems

Access Control System

Printer / Copiers

Testimonials and clients

Good words. Good people

SOME FACTS

DEVELOPED 100+ WEBSITES

189 PPC CAMPAINGS

FIXED SECURITY SYSTEM IN 150+ FIRMS

1000+ VISITORS EVERY DAY

Send Your Request!